All - 

I have never reached out directly to our customer base. I have always viewed my job as taking care of our employees, and if I did my job, they would in-turn take care of you. Given the unprecedented times we find ourselves in, I thought it was best for me to say this myself. We have enjoyed forty-two years of success because of all of you. I thank you for that. My family thanks you for that.  And that is why when our communities face a crises like this one it is our job to be there for all of you. We are taking extraordinary measures to protect the health and safety of our employees but we will remain open. We will remain open because our people feel they owe it to you as well. We realize that you still need to get to work. Still need to get to the grocery store. Get to the doctor and the pharmacist. We want you to know that we are here for you if you have any issues with your vehicle. For our municipal customers, we know that now more than ever your police cars, ambulances and fire trucks need to be in the best possible working order. Therefore to safe guard the health and safety of all of us yet still fulfill our obligation to you, for the duration of this crises we will be offering free pick up and delivery for all service appointments free of charge - call us up at 866-FORD-247 or directly to your local Liberty store, make an appointment, leave your car in the driveway and we will handle the rest. We want to be as loyal to all of you as you have been to us.

We will get through this, and come out the other side stronger. Together.

Michael J Herrick
President & CEO
Liberty Auto Group, LTD.